Return T'S & C'S
All business conducted with Tharollo Community Development shall be governed by the Consumer Protection act:68 of 2008)
7-Day Cooling-Off Period
(ECT Act): You can cancel a purchase within 7 days of receiving goods & services without penalty, provided they are in original condition. Exceptions to Cooling-Off: This does not apply to custom-made, personalized, perishable, or on-demand goods & services.
Defective Goods
(Consumer Protection Act - CPA): If products are faulty, unsafe, or do not match the description, you have the right to return them within 3 months for a repair, replacement, or refund.
Refund Timelines :
Suppliers must refund payments within 30 days of cancellation (ECT Act).
Supplier Obligations
Tharollo Community Development is obligated to provide its Funders, Clients and customers with (pricing, adress and identification) failure to do so will extend cancellation by 14 days.